How we bring your ideas to life

Creating a new website should feel organised, collaborative, and stress-free.

At Ellamac Design, we guide you through each step with clear communication and a process that keeps everything moving smoothly.

Here’s how we work together from first chat to launch (and beyond).

Before we begin…

1. Get in Touch

Every project begins with a quick conversation so we can understand what you’re looking for. You’re welcome to enquire through our website or reach out directly.
We’ll chat about your goals, timing, ideal outcomes, and whether you already have branding, content, or imagery in place.

If it feels like a good fit, we’ll move to a discovery meeting.

2. Discovery Meeting

This is where we get to know your business properly. We’ll cover things like:

– your audience and what they need
– the purpose of the website
– style preferences and examples you like
– functionality requirements
– what content already exists and what needs to be created

This session shapes the scope of the project and ensures we’re aligned before anything is designed.

3. Proposal & Project Scope

Once we understand your requirements, we prepare a clearly detailed and priced proposal. This includes:

– detailed scope
– timeline and milestones
– design and development approach
– hosting recommendations
– ongoing support options

When accepted, we lock in your project timeline and get underway.

Design, build and launch

4. Website & Brand Direction

Before any design work starts, we’ll send you a short set of questionnaires. These help us refine both design direction and functionality. They cover:
– your brand personality and visual preferences
– colour palettes, typography and examples you’re drawn to
– key competitors and how you’d like to differ
– required features and integrations
– what success looks like for the new site

These insights form the creative foundation and ensure we’re designing with purpose.

5. Content & Assets Collection

With direction confirmed, we gather everything needed to bring your project to life:

– logos and brand guidelines
– colour palette and fonts
– imagery or video
– page content
– any supporting documents or marketing collateral

If you need help with photography, copywriting, or a brand refresh, we can take care of that too.

6. Sitemap & Wireframes

We map out your website structure so the navigation and user flow make sense for your audience.
For most projects, we then create simple wireframes to establish layout and hierarchy before moving into design.

(For smaller sites, we may skip wireframes and move straight into design.)

7. Website Design

This is where your brand comes to life. Using your questionnaires, assets, and discovery notes, we create a polished concept that reflects your business and connects with your audience.

Designs are shared for feedback, and we refine them with you until the direction is right.

8. Development & Build

Once the design is approved, we commence building your website. This stage includes:

– developing page layouts
– integrating required features
– adding content
– mobile and tablet optimisation
– accessibility and SEO foundations
– performance tuning

You can view the development site as we progress.

9. Testing & Refinement

Before launch, we run a thorough review to ensure everything works as intended:

– form testing
– broken link checks
– layout consistency
– cross-device checks
– page speed
– content accuracy

We polish the final details so your site feels seamless.

10. LAUNCH!

When you’ve approved the site, we’re ready to go live.

We can soft-launch for final checks or publish fully when you’re happy. This includes the domain connection, essential search engine integrations, email considerations, redirects, and basic website training.

Ongoing support….

11. Keeping your website healthy

After launch, we’re here for as long as you need us. Support options include:

– monthly WordPress updates
– hosting support
– performance and security monitoring
– content updates
– search engine optimisation
– one-to-one training

Our goal is to keep your site running smoothly long term.

I have had the luck to work with several good web designers in the past; Suze is the best. She makes it so easy. A highly articulate communicator and attentive listener, she understood the brief immediately and added considerable value with her suggestions. Clearly exceptionally competent, she delivered a fantastic site in a tight timeframe. Her rates offer unbelievable value. Honestly, I cannot recommend Ellamac highly enough.